Shipping & Delivery Policy
At Rust & Roam Co., we understand that when you order vintage apparel, you want it quickly, reliably, and safely packaged. All of our graphic tees are crafted and dispatched directly from our workshop in Austin, Texas.
Shipping Policy Highlights
- Standard Tracked Shipping: $4.95 Flat Rate (USPS Ground Advantage)
- Free US Delivery: Automatically applied on all orders $50.00 and over
- Handling / Order Processing: 1 – 2 Business Days (Monday – Friday)
- Transit Time: 2 – 4 Business Days (Continental United States)
- Carrier: United States Postal Service (USPS) with end-to-end door-to-door tracking
1. Order Processing & Dispatch Timelines
Because each t-shirt is screen-printed with breathable water-based inks on heavyweight Comfort Colors 1717 blanks, our standard order fulfillment process is:
- Order Cutoff Time: 2:00 PM Mountain Standard Time (MST), Monday through Friday.
- Handling Time: 1 to 2 business days. Orders placed on Friday evening or weekends are processed on the following Monday.
- During peak holiday volumes (e.g., Black Friday, Christmas), order handling may take up to 3 business days.
2. Shipping Rates & Delivery Estimates
| Shipping Tier | Order Subtotal | Transit Duration | Shipping Cost |
|---|---|---|---|
| USPS Ground Advantage | $0.00 – $49.99 | 2 – 4 Business Days | $4.95 USD |
| Free Standard US Shipping | $50.00+ | 2 – 4 Business Days | FREE ($0.00) |
3. Order Tracking Information
Once your order leaves our Texas workshop, you will immediately receive an automated confirmation email containing your official USPS Tracking Number. You can follow your package’s real-time journey directly at USPS.com or via our customer portal.
4. Domestic Shipping Scope
Currently, we ship to all 50 US States, including Alaska, Hawaii, and valid APO/FPO military postal addresses. We do not charge surcharge fees for PO Box deliveries.
5. Damaged, Lost, or Stolen Packages
If your package arrives visibly damaged or fails to deliver according to your USPS tracking scan, please contact us immediately at support@wearrustandroam.com with your order number. We will file a postal inquiry and dispatch a replacement package free of charge.