Privacy Policy

This Privacy Policy explains how Quang Vu Tran LLC, doing business as Rust & Roam Co. (“we”, “us”, or “our”), collects, uses, and protects your personal information when you visit and purchase from wearrustandroam.com.

1. Information We Collect

When you browse our store or make a purchase, we collect the following types of information:

• Order & Contact Information: Name, billing address, shipping address, email address, and phone number necessary to process and ship your orders.
• Payment Information: All payment transactions are encrypted and processed securely by Stripe, Inc. We never store or have access to your full credit card numbers or CVV codes on our servers. Stripe is certified to PCI Service Provider Level 1, the highest security level in the payments industry.
• Device & Browsing Data: IP address, browser type, device operating system, and pages visited, collected via standard server logs and cookies to improve website performance and user experience.

2. How We Use Your Information

We use your information strictly for legitimate commercial purposes:

• To process, fulfill, and ship your apparel orders via USPS.
• To communicate order confirmations, tracking numbers, and customer support responses.
• To prevent fraudulent transactions and safeguard our website security.
• With your explicit consent, to send you our newsletter featuring new seasonal drops and promotional discounts. You may unsubscribe at any time via the one-click link in any email.

3. We Never Sell Your Data

Rust & Roam Co. does not sell, rent, or trade your personal information to third-party data brokers. We only share necessary order fulfillment data with trusted operational partners (e.g., USPS for parcel delivery, Stripe for payment processing).

4. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to request access to the specific categories of personal data we have collected about you, and to request deletion of your personal data, subject to legal recordkeeping obligations. To exercise these rights, contact us at support@wearrustandroam.com.

5. Data Security

Our website uses 256-bit Secure Socket Layer (SSL/TLS) encryption across all pages. Our servers are maintained with hardened firewall rules and regular security updates.

6. Contact Us About Privacy

If you have any questions about our privacy practices, contact:
Privacy Officer – Quang Vu Tran LLC
1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, USA
Email: support@wearrustandroam.com